Shipping & Return Policies
Most of our products will be shipped via UPS or USPS. All packages are insured and tracked.
Custom Orders: Please call 508.493.0245 for delivery information.
Please allow 7 - 10 business days for processing as everything is hand-made.
For all wedding bouquets please allow 2 - 3 months for processing or call us at 508.971.2295 for a rush order.
In the event that a customer is dissatisfied with their purchase a full refund will be made excluding shipping charges.
To be eligible for a return you must meet the following criteria:
Customer must request a return authorization number (#) by contacting
Returns must be made within seven (7) days of receipt (excluding bridal bouquets & custom orders) and product(s) must arrive in the same condition they were received in.
If a product is damaged in transit it must be reported within 24 hours of receipt..
Customer is responsible for returned shipping costs
Custom orders are non-refundable.
Customers have three (3) days from date of initial order to cancel their purchase with no charges incurred. Please call 508.493.0245 to cancel an order.